Your privacy matters to us. This Privacy Policy explains how ECHO Films collects, uses, and protects your personal information when you visit our website or engage our services.
1. Information We Collect
We collect information you voluntarily provide to us when you contact us via email, phone, or our website. This may include your name, email address, phone number, company name, project details, and any other information you choose to provide. We also automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, referring URLs, and information about how you interact with the Site.
2. How We Use Your Information
We use the information we collect to respond to your inquiries and provide our services, process and manage project agreements, communicate with you about projects, timelines, and deliverables, send you updates about our work if you have opted in to receive them, improve our website and services, and comply with legal obligations. We do not sell, rent, or trade your personal information to third parties under any circumstances.
3. Cookies & Tracking
Our Site may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly.
4. Third-Party Services
We may use third-party services such as Google Analytics for website analytics, embedded maps from OpenStreetMap for location information, and video hosting platforms for showcasing our work. These services may collect information about your use of our Site. We encourage you to review the privacy policies of these third-party services to understand their data practices.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is one hundred percent secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project-related information is typically retained for a period of seven (7) years following project completion. Website analytics data is retained for twenty-six (26) months.
7. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing of your data, and request data portability. To exercise any of these rights, please contact us at the information provided below.
8. Children's Privacy
Our Site is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action to remove that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@echofilms.co, call us at +1 (503) 355-0172, or write to us at 728 SE Division St, Portland, OR 97202.
Last updated: January 2024